Atlantis Aqua Park FAQ

A water park or aqua park is an amusement park that features water play areas such as swimming pools, ponds and lakes with water slides, splash pads, water playgrounds, as well as areas for bathing, swimming, and other barefoot environments

We use a company called Airspace Solutions who are Registration in England & Wales No: 5340047. Their registered office address: Unit 17/Tafarnaubach Ind Est, Tredegar Blaenau Gwent NP22 3AA.

BSEN25649 is the standard we make to

We have extra anchor points for weighting and connection, re-enfored internal welding, 4 inch velcro connection, with pressure release valves fitted as standard to each compartment

NDAC Ltd comply with safe bathing regulations and the water quality is tested every 12 months the water is very clean and comes from a rock strata so is filtered from local water course and gives excellent visibility

Yes, ideally you must be able to swim 50m with a buoyancy aid on, and be confident in the water. It is very likely for you that you will go under water at some point during your session. You also have to swim to the Aqua Park to gain access. The National Diving & Activity Centre water is very deep with depths of up to 85m deep so you need to be able to swim and be competent in the water. If you are in any doubt please do not take part in the activity

We do have CCTV and water marshals/ lifeguards be on hand if you are deemed to be struggling you will be asked to leave the water area and we will take you out of the water. In this situation you will not be allowed back onto the Aqua Park. If you also do not follow out standard terms and condition of usage you may also get asked to leave the Aqua Park.

No Shoes or any footwear of any kind is allowed on the inflatable waterpark, barefoot only please once you leave the floating pontoon areas (unless you have wet suit boots). You may wear footware to walk to the Atlantis Aqua Park once you have kitted up.

We advise you arrive at least 1 hour before your session start time. This gives you time to get to us, check in, get changed (if required), and participate in our safety briefing prior to your session commencing. Access to the session closes 30 minutes before your start time.

If you arrive too late we will endeavour to fit you in on the next available slot. If we are unable to accomodate you in another session you will lose your booking. No refunds will be issued if you miss your session.

On the Aqua Park everyone must wear a Buoyancy aid.

Wetsuits are compulsory and are included as part of your booking.

We strongly advise that you do not participate if you are pregnant.

All loose jewelry must be removed before you enter the park, including ALL removable earrings. If you have recently had any piercings we can provide tape to cover them.

Cameras, Go-Pros, chest harnesses, phones or handheld devices are not allowed on Atlantis Aqua Park

It is STRONGLY advised not to wear your spectacles or shades on the aqua park; prescription goggles are a good alternative. If you have to wear your glasses, this is done entirely at your own risk, as there is a high chance of losing or damaging them.

No you don’t have to be particularly fit tor over active to take part but it does require a certain amount of strength to use and climb aboard many of the obstacle and the hour can be very tiring if you keep falling into the water and having to get back out wet

Yes you can wear swimming goggles just remember to keep hold of them as it’s a long way down if you drop them in the water

The minimum age for participation on the Aqua Park is 8 years old.

No an adult must accompany them over the age of 18 but we would advise that if they are over 12 they do not have to be accompanied

Absolutely, It’s a fantastic activity for all the family to enjoy together. It is challenging to both adults and children, but it is great fun for everyone.

Tight clothing is acceptable e.g. leggings, vest tops, T- Shirts no loose clothing is allowed due to health and safety reasons

Unfortunately we do like to dress up but you cannot wear any loose clothing on the aqua park, therefore we do not allow any fancy dress of any sort on the park.

You still take part in the rain. Our theory is…you are going to get wet anyway!!… It is good fun in the rain and you'll be wearing a wetsuit.

If we have a storm overhead then we will pause and resume once the storm has passed if possible but you’re going to get wet anyway. Then your time will continue as normal. This does mean we may have to delay later sessions if this does occur.

You can come off the session at any time if you want a rest, you can then continue with your session. You are not allowed to come off early then have the remaining time on another session.

We will do our best to get you on the session as soon as possible, however this cannot be guaranteed. If you miss your session, no refund will be given. We cannot be held responsible if you are late. That is why we strongly suggest you get to the park at least an hour before your booked session this also helps us to check your waiver and book you in without rushing

It is a fresh water lake and there are fish and other water related animals including divers and other members of the public flying over your heads and in the water

Yes you can. You will have to come off the session and go on again. We have to ensure all participants are off the water at the end of the session.

We recommend you place your valuables in a locked car and not left lying around the site

There is ample parking and an overflow for busy days

Our aqua park prices have been set at great value; there are currently no discounts for groups

There are 2 large communal changing rooms for both male and females down at the Aqua Park and limited hot showers.

Please see our standard terms and conditions of booking for further details