Reopening the National Diving & Activity Centre For Scuba Divers
Last updated 30th November 2020
We are excited to announce that there will be an initial phased reopening of the National Diving & Activity Centre for Scuba Diving starting from Saturday 5th December.
Initially the centre will be open for Scuba Diving Only on Saturdays and Sundays. We will be carefully limiting the numbers on the site and will only be allowing visitors who have pre-booked their Scuba diving.
The View Cafe Bar, Gas Room and limited Wooden Wigwam accommodation will also be available for scuba diving visitors. The Wooden Wigwams will initially have a minimum of a 2 night stay in place starting from Friday 4th December. Please note that evening meals at the View Cafe Bar must be pre-booked in advance.
Other activities such as the Wire Zip Slide, Atlantis Aqua Park and Giant 3G Swing will remain closed at this stage, but will be reviewed after we’ve opened for scuba diving.
Scuba Diving entry can be booked NOW on our new Scuba booking system. It will not be possible to enter the site without a booking.
This phased opening and our control measures are under constant review and will follow Government guidelines as they develop.
Whilst the centre has been closed to the public we have been working hard to implement new procedures and measures throughout the site to protect our visitors and staff. For further questions, please visit the FAQ on our Covid-19 information page.
Online Bookings
All Scuba Diving, Activities, Events and Accommodation provided by the National Diving & Activity Centre are now using an online booking system. The new online booking system for Scuba Diving is now operational for selected dates.
At this stage we are only accepting visitors who have pre-booked online for Scuba Diving.
Paperless Registration Forms
We are pleased to announce that our Diving Declaration forms and Activity Registration forms can now be completed online as part of the booking process. Participants must complete the online form in full prior to any activity at the National Diving & Activity Centre. Without the completed online form you will not be able to take part in the activity.
Face Masks
We want you to stay safe and encourage you to bring and wear your own face covering while visiting us at the National Diving & Activity Centre. Our staff, where applicable, will also be wearing PPE.
On arrival
If you have any of the symptoms of Coronavirus (COVID-19) we ask that you do not visit the National Diving & Activity Centre. If you develop any symptoms whilst at the site we request that you leave the site safely, return home and seek medical advice. Our staff may ask you about your health and any Covid19 symptoms on arrival.
Social Distancing
The National Diving & Activity Centre is a large outdoor venue with lots of open space and fresh air for you to enjoy and keep safe.
We will be following social distancing guidelines and request that all visitors stay 2 metres apart. We will also limit the amount of close proximity you will have with our staff where practicable to do so.
There will be lots of new signage in place and we’ll be operating one-way systems where possible to avoid cross-over and assist visitors maintaining social distancing. Some areas, such as toilets, will have limits to the number of people who can enter at any one time.
Increased Cleaning Activity
We already have comprehensive cleaning procedures and checks in place throughout the National Diving & Activity Centre. In addition to these, we will increase the cleaning schedules taking place.
Additional hand-wash, paper towels and sanitising stations are being installed throughout the site and in rest areas.
Shared equipment will be sanitised between each use where possible.
Cashless Site
Activity, Event and Accommodation payments are already taken via the website. We have also introduced an online booking system for Scuba Diving.
The rest of the National Diving & Activity Centre has also transitioned to contactless payments and staff will no longer be handling any cash. This will cover areas such as the View Cafe Bar, the Dive Shop, Service Shack and Gas Room.
The contactless payment machines will be cleaned between transactions if staff/visitors need to use the touchpad.
As well as the safety benefits, we believe this will be convenient for our visitors, speed up transactions and reduce queueing at the site.
Buses
For the Scuba Divers who use our buses to travel between the car park and lake, we have a number of procedures in place.
• Several buses will be made available
• Windows will be kept open for increased ventilation.
• Buses will be cleaned regularly throughout the day
• Hand sanitising stations for use prior to boarding the buses
• Face coverings will be required on the buses
• Reduced number of people on the buses
• People are welcome to walk if they feel able
We value your custom and thank you for your patience and understanding whilst we operate these new procedures and measures. These are under constant review as the Government guidelines are updated. For further questions, please visit the FAQ on our Covid-19 information page. If you have any specific questions or concerns please contact us.
We look forward to seeing you soon!
Tweet